FAQs

Q1: How fast can you respond to emergencies?

Ans: We’re Altona’s fastest! Most emergency carpet cleaning Altona calls get same-day service, often within 2 hours for disasters like floods or major spills.

Q2: Will steam cleaning shrink my carpets?

Ans: Not with our method! Our carpet steam cleaning in Altona uses precise temperature control. We’ve cleaned thousands of carpets, zero shrinkage.

Q3: What’s your pet stain secret?

Ans: Enzymes! Our carpet odour removal Altona treatment breaks down urine at the molecular level. Even Fido won’t smell his old “accidents”.

Q4: Can you clean rugs without damaging them?

Ans: Absolutely! Our rug cleaning Altona specialists handle delicate weaves differently than wall-to-wall carpets. Your grandma’s Persian rug is safe with us.

Q5: Why choose you over rental machines?

Ans: Our truck-mounted professional carpet cleaning Altona system extracts 3x more water and dirt. Rental machines just push dirt deeper.

Q6: How long until carpets are dry?

Ans: Usually 4-6 hours with our powerful drying system. We’ll show you tricks to speed it up. No soggy carpets for days!

Q7: Do you move furniture?

Ans: Yes, we’ll carefully move standard furniture to clean underneath. Just let us know about any extra heavy items beforehand.

Q8: Can you remove old stains?

Ans: Most stains surrender to our carpet stain removal Altona magic! Even set-in ones often improve dramatically. Send us a photo for a free assessment.

Q9: Are you insured?

Ans: Fully! Both our commercial carpet cleaning Altona and home services carry full public liability insurance. Your property is protected.